![]() This report by The Canadian Press was first published Feb. “Indigo's main priorities are to protect customer data, limit the operational and financial impacts of this incident and safely resume full operations as quickly as possible,” Loudon said. The company is working alongside third-party experts to resolve the situation, he said. While the retailer can process in-store orders paid in cash, it cannot process electronic payments, accept gift cards or handle returns.Ĭraig Loudon, Indigo's chief financial officer, said the cybersecurity incident has resulted in disruptions to both internal operations and the company's e-commerce and retail channels and that it is unclear whether customer data has been accessed. Meanwhile, Indigo's website has been down since Wednesday afternoon. “The ongoing success of this business underlines the value of the company's carefully selected assortment and the strategic expansion of core product offerings to meet the evolving needs of our consumers.” The company's general merchandise business “delivered another strong quarter led by double-digit growth in the baby, toys and wellness categories,” he said. Indigo's print business showed resilience in the latest quarter, growing in both sales and market share compared with pre-pandemic levels but down slightly compared with the same quarter last year, Ruis said. The bookstore has increasingly added gifts, baby items and other wellness and lifestyle products to its product assortment. Indigo reported a profit of $34.3 million for the quarter, down from $45.1 million a year earlier, while revenue was $422.7 million, down from $430.7 million in the same period a year ago. Find useful information, the address and the phone number of the local business you are looking for. “Our teams have been working hard to manage various pressures including supply chain disruptions, significant increases in fuel prices and higher costs of inventory.” Locate and compare Indigo-Books-Music-Inc in Toronto ON, Yellow Pages Local Listings. “The retail industry on a whole is operating in a challenging macroeconomic environment,” he said. Indigo posted record-breaking sales online on Black Friday and in-store during Boxing Week, he said.īut strong holiday sales were tempered by a pullback in customer spending during much of the rest of the quarter ended Dec. McKinsey 7 S Framework Introduction First introduced by Tom Peters and Robert Waterman in their best selling book In search of excellence, 7 S framework is strategic tool to better understand and analyze the complexity of an organization. is the largest book retailer in Canada operating bookstores in all 10 provinces under the names, Indigo, Chapters, Worlds Biggest Bookstore, and Coles. Learn about salary, employee reviews, interviews, benefits, and work-life balance. (IDG) is listed on Toronto stock exchange. “Customers were increasingly focused on price and the tightening of discretionary spending was yielding a more value-oriented shopper.” Indigo Books Music & More - Toronto - phone number, website, address & opening hours - ON - Book Stores. “We felt the adverse impact of inflationary pressures on consumer behaviour,” Indigo CEO Peter Ruis said during a call with analysts. offered fresh details about an ongoing cyberattack on Friday as the company discussed its rocky third-quarter results, which saw the company's profit and sales slip amid softening consumer demand. “People are being more cautious.Canadian bookstore chain Indigo Books & Music Inc. “Like the broader retail market, Indigo continues to feel the impacts of the macroeconomic environment on consumer behaviour and costs, which compounded the headwinds from the ransomware attack,” CEO Peter Ruis said Wednesday during a call with analysts. Revenue totalled $1.058 billion, down from $1.062 billion in the prior year. The loss amounted to $1.78 per diluted share for the 52-week period ended April 1 compared with a profit of $3.3 million or 12 cents per diluted share in the same period a year earlier. The Toronto-based bookseller reported a loss of $49.6 million its latest financial year, which saw a cyberattack take down its website and payment systems and compromise the personal information of some current and former employees. said cooling consumer spending compounded the effects of a ransomware attack against the company in February, dragging down its earnings amid a board of directors shakeup. (TSX:IDG) says the company is scouting new. Canadian retailer Indigo Books and Music Inc. TORONTO - Despite closing three of its largest Toronto stores the year, the CEO of Indigo Books and Music Inc. ![]()
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